Frequently asked questions

How does it work?

Simply put LOCK&LOCATE can transform any cell phone into a GPS locator without the use of software or an application that drains your battery.


How much does it cost?

For less than a few dollars a day you can track your drivers.


Do I need to install any software or apps?

No software or applications are required. LOCK&LOCATE uses existing technology in your cell phone.


Does it work on every phone?

Our program works on 96 percent of phones on the market.


How do I track any cell phone?

You will need to create an account. You must agree to our legal contracts. Then you can create an order to track a phone.


Can LOCK&LOCATE track a phone that is not opted in?

No, we can only track phones that have been opted in by the end user.


How often can I PING-ON-DEMAND a driver or user?

You can ping-on-demand as much as you want. You will be deducted one locate per use.


Do you offer longer term discounted pricing agreements?

Yes we do. Please contact our sales team via our phone number or email sales@lockandlocate.com


How long can I track a specific user or driver?

We allow tracking for up to 10 days. After the 10 days the user will have to reopt in. Please refer to our terms and conditions policy and our privacy policy for additional information.


How do I buy locations?

email our sales team at Sales@lockandlocate.com. An experienced sales representative will explain our pricing plan options. We offer a free week trial.

How do I create a new order to be tracked?

  1. Login (Sign up if you do not have an account)
  2. Click New Order
  3. Fill out the New Order Form. You can customize the tracking. Please feel free to contact sales@lockandlocate.com for questions.
  4. Enter the telephone number you would like to track. The number will get a text message from our short code number. The person receiving the text must reply "yes".
  5. You can now track the commercial driver.